Privacy Policy
Last updated: January 2024
1. Introduction
CompasfedUS ("we", "us", or "our") operates the CompasfedUS website and emergency relief services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
2. Information Collection
We collect several different types of information for various purposes to provide and improve our service.
Personal Data:
- Name, email address, phone number
- Date of birth and identification information
- Address and residence information
- Income and financial information
- Employment and hardship details
- Household composition information
3. Use of Data
CompasfedUS uses the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To process your application for assistance
- To determine your eligibility for programs
- To provide case management services
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
4. Data Protection
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Legal Compliance
CompasfedUS may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of CompasfedUS
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Opt-out of certain communications
To exercise any of these rights, please contact us using the information provided in the Contact Us section.
8. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
9. Changes to Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "effective date" at the top of this privacy policy.
10. Contact Us
If you have any questions about this privacy policy, please contact us at:
privacy@compassfedus.org
1-888-COMPASSFED (1-888-226-7733)